FTC Continues Enforcement of Unfair and Deceptive Online Activities
The U.S. Federal Trade Commission (FTC) has issued two administrative complaints and proposed settlements enforcing the U.S. federal Consumer Review Fairness Act (CRFA), against two companies that had included “non-disparagement” clauses in their consumer contracts, restricting consumers from posting negative reviews online. The CRFA prohibits non-disparagement provisions in consumer form contracts, which are standardized terms used in selling or leasing ...